Legal Futures, the online legal industry magazine, has published an article exploring how Capacity could help firms overcome unconscious bias in work allocation.
It’s one of the cornerstones of our platform, and it’s something we’re constantly working to monitor and improve. All firms are motivated and dedicated to make their workplaces as diverse and inclusive as possible. By helping allocators access the very best information when making work distribution decisions, Capacity helps bypass any unconscious bias to match tasks with the people who are best suited to take it on.
You can read the article in full here.